Foodia estimates the calories and macronutrients of your meals from a photo. If something isn't working or you have a question, write to us: gus.morales@me.com
We answer personally, not through a form. If you write from the email on your account, we can help you faster.
Subscription
Foodia is free to download and includes a five-day trial with every feature unlocked. Nothing is charged during the trial and you don't need to enter a card to use it: the trial starts on its own when you create your account.
After those five days, the Foodia Pro subscription keeps the analyses running. There is a monthly plan and an annual plan; you see the price in your currency inside the app, under Profile → Subscription → View plans, before confirming anything.
What happens if I don't subscribe
Only analysing stops working. Everything you already logged stays there and remains available: your meal history, your weight, your measurements and your goals. Your data is not hidden behind the paywall.
How to cancel
The subscription renews on its own until you cancel it, and cancelling is entirely up to you:
- Open Foodia and go to Profile → Subscription → Manage. The iOS subscriptions screen opens.
- Tap Cancel subscription and confirm.
You can also get there from outside the app: Settings → your name → Subscriptions → Foodia.
When you cancel you keep access until the end of the period you already paid for; it isn't cut off immediately. If you cancel before the trial ends, you aren't charged anything.
Changing plans
From that same Profile → Subscription → Manage screen you can switch from the monthly plan to the annual one or the other way round. Apple handles the billing and proration.
I changed phones and lost my subscription
On the plans screen, tap Restore purchases using the same Apple ID you bought it with. The subscription comes back without paying again.
I want a refund
Apple processes the payments, so it also processes the refunds: request one at reportaproblem.apple.com with your Apple ID. We can't issue them or see your payment method. If the reason was a problem with the app, write to us anyway: it helps us fix it.
Frequently asked questions
The calories it estimated don't look right
They are estimates: the AI interprets a photo or a description, and nobody — not even a nutritionist looking at the same photo — can know the exact grams on a served plate.
That's why everything can be corrected. In the analysis summary, tap the amount of any food and enter the real grams. If a food isn't what the AI thought it was, tap it to replace it with another.
Every correction you make helps us improve the estimates.
Can I log a meal without a photo?
Yes. On the camera screen, tap "Or describe it without a photo" and type or dictate what you ate. It works just as well when you've already finished eating or don't want to photograph the plate.
The analysis failed or I have no internet
Foodia needs a connection to analyse, because the analysis runs on our servers and not on your phone.
If you lose signal, the photo isn't lost: it's saved and analysed on its own once you're back online. You'll see it as pending in your day.
How many analyses can I run per day?
During the five-day trial, five per day. With an active subscription, twenty-five: a high limit for normal use — that would be more than eight meals photographed separately — that exists to prevent abuse. In both cases the counter resets the next day.
How do I share my data with my nutritionist?
Your nutritionist gives you an invitation code. Under Profile → My nutritionists, enter it and you're linked.
They only see what you log in Foodia, and you can break the link whenever you want from that same screen. Every time they access your data it is recorded.
Does Foodia write to the Health app?
If you enable it under Profile → Sync with Health, Foodia writes the calories, protein, carbohydrates, fat and water you log.
It never reads anything from your Health app. You can revoke the permission from Settings → Health → App access.
I want to take my data with me
Under Profile → Export my data you get your meal log in a file you can save or open in another application.
I want to delete my account
Under Profile → Delete my account. Everything is erased: your diary, your photos, your measurements, your goals, your profile and the link with your nutritionist. It is immediate and cannot be undone.
You don't need to write to us or wait: you do it yourself, from the app.
The widget isn't showing today's data
The widget updates when you open Foodia. If you see old figures, open the app for a moment and go back to the home screen.
Before you write to us
If you're reporting a problem, it helps a lot if you tell us:
- What you expected to happen and what happened instead.
- Which screen you were on.
- Your iPhone model and iOS version (Settings → General → About).
With that we usually find it much faster.
Privacy and terms
What data we collect, what for and what you can do with it is in our privacy policy. The terms of the service and the subscription are in the terms of use.
In short: we don't sell your data, there are no ads, and your photos are seen only by you and the nutritionist you authorise.
Foodia does not replace a professional
The estimates are approximate and are meant for keeping a record, not for making clinical decisions. Foodia is not a medical device and does not replace the guidance of your doctor or nutritionist.
If you have a history of eating disorders, talk to a professional before keeping a daily record of calories.
Gustavo Morales · gus.morales@me.com